Mehmood Diagnostic Centre — Lab Management System
About the Client
Mehmood Diagnostic Centre is a full-service diagnostic lab in Faisalabad processing 150+ tests daily across haematology, biochemistry, microbiology, and radiology.
The Challenge
Results were typed manually into Word documents and printed for patients. Turnaround time was 3+ hours for routine tests. Sample mix-ups occurred occasionally due to manual labelling. Doctor referrals were tracked in a notebook with no commission calculation.
The Solution
ArcNova deployed a Laboratory Management System with barcode sample tracking, structured result entry with reference ranges, automated PDF report generation, WhatsApp result delivery, and doctor referral management with commission reporting.
"Result turnaround dropped from 3 hours to 45 minutes. Patients now get their reports on WhatsApp before they even reach home. Our repeat patient rate went up 40%."
Results Achieved
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