Accessibility Statement

Our Commitment

ArcNova Innovations is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to ensure we provide equal access to all users.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Measures We Take

We take the following measures to ensure accessibility:

• Semantic HTML: We use proper heading hierarchy, landmarks, and semantic elements
• Keyboard Navigation: All interactive elements are accessible via keyboard
• Color Contrast: We maintain sufficient color contrast ratios (minimum 4.5:1 for normal text)
• Alt Text: Images include descriptive alternative text where applicable
• Responsive Design: Our website adapts to different screen sizes and zoom levels up to 200%
• Form Labels: All form inputs have associated labels or accessible names
• Focus Indicators: Visible focus indicators are provided for keyboard users
• Readable Fonts: We use legible font sizes (minimum 12px for secondary text, 14px+ for body content) with adequate line spacing
• Error Identification: Form errors are clearly identified and described in text
• Consistent Navigation: Navigation is consistent across all pages

Known Limitations

While we strive for full accessibility, some areas may have limitations:

• Drag-and-drop interfaces: Our Kanban board uses drag-and-drop which may be difficult for some assistive technologies. Keyboard alternatives are being developed.
• Third-party content: Some embedded content from third parties (e.g., payment forms) may not fully meet accessibility standards.
• PDF documents: Some older PDF documents may not be fully accessible. We are working to remediate these.
• Real-time chat: The chat widget may have limited screen reader support for real-time message updates.

Assistive Technologies Supported

Our website is designed to be compatible with:

• Screen readers (NVDA, JAWS, VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation
• Browser accessibility extensions

Browser Compatibility

Our website is optimized for accessibility in:

• Google Chrome (latest 2 versions)
• Mozilla Firefox (latest 2 versions)
• Microsoft Edge (latest 2 versions)
• Apple Safari (latest 2 versions)

Feedback & Contact

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or need information in an alternative format, please contact us:

• Email: info@arcnovain.com
• Phone: 03-111-153-553
• Support: Submit a Ticket

We aim to respond to accessibility feedback within 5 business days and to resolve issues within 30 days where technically feasible.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you may contact:

• EU residents: Your national equality body or the relevant supervisory authority
• UK residents: The Equality and Human Rights Commission (EHRC)

Continuous Improvement

We are committed to ongoing accessibility improvements. Our roadmap includes:

• Regular automated and manual accessibility audits
• Staff training on accessibility best practices
• User testing with people who use assistive technologies
• Keyboard alternatives for all drag-and-drop interactions
• ARIA live regions for real-time content updates